Frequently Asked Questions
How long it will take to process my order?
Most of the orders are processed within a few hours of being placed. We aim to offer the best-conditioned products at market-competitive prices while ensuring quick and safe delivery.
How do I know If a product is out of stock?
If any product is out of stock, our website will show it and you can also connect with our customer care team to ask about availability.
Which courier and logistics company do you use for delivery?
We have our shipping accounts with UPS and FedEx to deliver products all across the world while ensuring good health of parcels.
What are the available shipping methods?
We offer both standard and express shipping (Charged). methods.
Can I place an advanced order for new products?
To meet the fast-growing technological needs of our customers, we welcome pre-orders for the latest products.
How do I keep track of my order?
From the dispatching of your products to delivery to your doorstep, Ichigo HDD will keep you updated through emails and tracking number.
Can I make changes to my order?
You can make changes to your order by getting in touch with the customer care department. However, if the order is processed, then changes won’t be possible.
What are the available payment methods at Ichigo HDD?
We accept payments through bank wire/transfer and credit card. Further, all currencies are accepted.